Wanted: Experienced Operations and Business Development Manager to spearhead expansion

This job has been Expired
Dessert Guru Pte Ltd
Job Overview

 

Dessert Guru is a brand by Singaporeans for Singaporeans. Officially incorporated in 1999 by a husband and wife duo, the family nurtured and kick-started the company with 2 unique product offerings (Soursop and Mango Purées) that evidently allowed them to expand and develop a wider range of products in which many business and consumers have been accustomed to using over the years.Head on down to any food establishment near you and you will find some of Dessert Guru’s product components complementing their offerings in some form or another. Specializing in manufacturing and producing a wide range of artisanal fresh fruit products along with a range of creative dessert toppings that are widely utilized by many big players in Singapore’s F&B industry.

The idea is simple – what defines a Singaporean Dessert or Beverage? The answer continues to be an ongoing quest for them, but at the heart of it – the answer is simply, quintessential and familiar flavours that Singaporeans have been exposed to.

Guided by their passion for food, having prior experience with running cafes and restaurants, they could better understand the needs and demands of each individual business, they soon pioneered the creation of uniquely Singaporean Desserts and Beverages that we know of and love today.Think soursop ice kachang, red tea jelly longan, durian chendol and mango sago!

It is a guiding principle of Dessert Guru to constantly introduce new products and creations – and continually find new ways to innovate, automate and create – so that the business evolves and grows with their customers and the new generations.

In 2014, their millennial son took on a more active role in business development, marketing and operations. Working very closely with the founding generation, and placing more emphasis on the importance on branding, outreach and improving operations to cope with the ever-changing needs of consumers and businesses

A wholly owned family enterprise that aspires to modernize, the unsung flavours of Singapore.

 

Why we do

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Business and corporations do not just value the quality and affordability of our products but also, our ability to be extremely versatile and adaptable to their specific needs.Be it, new product development, menu revamps, refreshing recipe ideas and F&B consultancy, we are extremely eager to innovate and we use our two decades of experience and expertise to give people what they want when they want it.We aspire to change the way people think about desserts and beverages.Not too long ago we were a just a start-up that served a relatively small market of 50 customers.Now we’re a relatively well – established SME with the logistic capabilities to serve over 1500 of our most valued customers and businesses in Singapore.

And that’s just what we’re doing today. We’re thinking about the future, too.With teams working on autonomous production capabilities, research and development for newer and healthier product range and also expansion into more B2C sectors along with more international import and exports, we are in it for the long haul. With the ever-changing taste of consumers, we are reimagining how our products can make a difference.

How we do

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With the culmination of many successful menu revamps and ideation for their valued clients, Dessert Guru has enjoyed overwhelming response and demand, managing to procure new leads every week.

A ISO22000 and HALAL Certified Company that is proudly founded in Singapore.

Dessert Guru also has an event-based smoothie bar that serves to reach out to consumers directly.

Description

It is an amazing time to join Dessert Guru as we continue shaping the future of Singapore’s F&B Industry. The Operations and Business Development Manager is a unique opportunity to build and lead the company to greater heights. We are looking for budding and self-motivated Singaporeans who will be directly reporting to the Sales and Operations Director, you will be taking on 2 key managerial roles.

1) Operations Manager – Enhance operational efficiency and effectiveness, and take your own initiative to plan for scalable operational activities to help ensure seamless operations. You’ll partner closely with the Sales and Operations director with planning to help reduce the inefficiencies and duplicative efforts to drive the centralization strategy for Dessert Guru.

Some Operational Manager Core Responsibilities•Analyse process workflow, employee and space requirements and equipment layout; implement changes for improvement and efficiency.•Develop, implement and review operational policies and procedures when the need arises.•Manage delivery crew, store man and daily operations which include doing invoicing and ensuring packing lists are churned out correctly.•Manage certain aspects of importing raw materials and export of finished products when necessary.•Manage and account for stock at storage facility (Cold room)•To become familiar with product range•Assist with recruiting whenever necessary

2) Business Development Manager – Will be responsible for seeking out new business opportunities for Dessert Guru. To develop, coordinate and implement plans designed to increase existing business and capture new opportunities.We are currently looking at expansion into international markets, more E-Commerce platforms and getting new leads that will increase sales and output for the company.

Some Business Development Managers Responsibilities•Researching organisations and individuals online to identify new leads and potential new markets.•Maintaining and enforcing Certification standards (ISO2200,BIZSAFE,AVA)•Manage E-commerce platforms.•Source and liaise for suppliers from time to time•Manage and apply for government grants for business development needs•Researching the needs of other companies and learning who makes decisions about purchasing•Contacting potential clients via email or phone to establish rapport and set up meetings.•Planning and overseeing new marketing initiatives.•Developing sales goals for the team and ensuring they are met•Training personnel and helping team members develop their skills.•Brainstorming ideas to better market and promote products

You will be a pivotal engine in an effort to bring more headcount efficiency and execution excellence. You will be a jack of all trades and will be exposed to taking on managerial, business development and operational roles in the company. And are expected to take on multiple roles and manage multiple segments of the businesses.

We’re looking for a true all-star who can define and set strategy, structure and lead a team, while digging into details and connecting the dots – working closely to build an operational cadence along with generating more business leads. You will be working closely together with an ambitious and determined millennial fronting the business, this is your chance to embark with our team to bring the business to new heights.

Criteria

  • •Fluent in English
  • •Experience in E-Commerce
  • •Experience in Import & Export
  • •Proficiency in Microsoft Office, Adobe Illustrator and Photoshop
  • •2 to 3 years relevant working experience
  • •Bachelors in Business or Food Sciences
  • Able to do basic copywriting

Traits that we are looking for

  • •Conflict Management
  • •Decision-Making
  • •People Management
  • •Dependable
  • •Deadline-Oriented
  • •Critical Thinking and Problem-Solving Skills
  • •Planning and Organizing
  • •Team Work
  • •Ability to Negotiate
  • •Adaptability
  • •2 to 3 years of relevant work experience at least
  • •Independent
  • •Initiative Taking
  • •Some experience as a bartender or barista
  • •Extroverted and Outspoken
  • •Self – Motivated

 

Job Detail
  • Salary2500 - 3500
  • Experience3 - 5 Years
  • QualificationBachelor Degree
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